ops.cgmedtek.com

Equipment
Breakdown Portal

Log a service complaint for your LG surgical monitor or TEAC recorder. Our team is notified immediately — a copy goes to your email.

4hr
Critical Response
Same Day
Urgent Response
48hr
Routine Response
Step-by-step complaint registration

File a Service Request

Fill out all fields carefully. A branded confirmation email with your ticket number will be sent to your address and to our operations team.

01
Hospital
02
Device
03
Complaint
04
Submit
🏥
Hospital Details
Who are you and where are you calling from?
🖥
Device Information
Identify the equipment that requires service.
Serial number is required to log a complaint. Check the back panel or device label.
⚠️
Complaint Details
Describe the issue precisely so our engineer can prepare before the visit.
Select a device category above to see relevant symptoms.
🔴
Critical
Active surgery is affected or cannot proceed. Immediate attention required.
🟠
Urgent
Surgery scheduled today or tomorrow. Same-day response needed.
🟡
Routine
Non-urgent issue. Can wait for scheduled engineer visit.
For immediate help call: +91 99587 66679 — or WhatsApp us directly while this form is submitted.
WhatsApp Now
📎
Click to upload or drag & drop
JPG, PNG, MP4 accepted
On submission: A confirmation email with your ticket number goes to your email. Our operations team receives the full complaint details simultaneously. Someone from CG MEDTEK will contact you within the response window indicated above.
✓
Complaint Registered
CGMT-20260609-0001
Your complaint has been logged.
A confirmation email has been sent to your inbox. Our team has been alerted. Keep your ticket number handy — quote it in all communications with CG MEDTEK.